Legal Notice & Contact Information
This website is operated by Ahu-Enna SIA, owner of the SunnyPair© brand.
Company details:
Legal name: Ahu-Enna SIA
VAT number: LV50203695291
Brand: SunnyPair©
All product images, logos, designs, and website content are the intellectual property of Ahu-Enna SIA and may not be copied, reproduced, or used without prior written permission.
Minor variations in color or appearance may occur due to screen settings, lighting conditions, or manufacturing differences.
Contact information:
📧 Email: support@sunnypair.com
⏱️ Response time: up to 12 business hours
🌍 Customer support: Worldwide
Policies
Return
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at
📧 support@sunnypair.com
Please include your order number and clear photos so we can review your request quickly.
We do not accept returns for:
Incorrect size or color selected by the customer
Items damaged through normal wear and use
Change of mind after the order has been processed
Refunds & Replacements
If your request is approved, we will offer:
A replacement at no extra cost, or
A refund to your original payment method
Refunds are processed within 5–10 business days after approval.
Privacy Policy
This Privacy Policy describes how SunnyPair, operated by Ahu-Enna SIA (“we”, “us”, “our”), collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect:
Name, email address, shipping and billing address
Phone number (if provided)
Order and payment confirmation details (we do not store card numbers)
We also collect limited technical data such as IP address, browser type, and pages visited to improve our website.
2. How We Use Your Information
Your information is used to:
Process and deliver orders
Communicate with you about purchases
Provide customer support
Improve our store and services
Prevent fraud and ensure security
We do not sell or rent your personal information.
3. Sharing Information
We share information only when necessary, such as with:
Payment processors
Shipping and logistics partners
Website analytics tools
4. Payment Security
All payments are processed securely through trusted providers. We never store your payment details.
5. Cookies
We use cookies to ensure website functionality and analyze performance. You may disable cookies in your browser settings.
6. Data Retention
We retain personal data only as long as necessary for legal, operational, and support purposes.
7. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting:
📧 support@sunnypair.com
8. International Use
As we operate worldwide, your information may be processed outside your country with appropriate safeguards.
9. Children’s Privacy
We do not knowingly collect data from individuals under 16 years of age.
10. Contact
📧 support@sunnypair.com
🏢 Business operator: Ahu-Enna SIA
Terms of service
SunnyPair is a brand operated by Ahu-Enna SIA.
By accessing our website and placing an order, you agree to the following terms:
You are responsible for providing accurate billing and shipping information
Prices, product availability, and descriptions may change without notice
We reserve the right to refuse or cancel any order when necessary
All website content, including images and text, is the property of Ahu-Enna SIA and may not be used without permission.
For questions, contact:
📧 support@sunnypair.com
Shipping Policy
We ship worldwide 🌍
Processing Time
Orders are processed within 2–5 business days.
Estimated Delivery Times
Europe & UK: 7–15 business days
USA & Canada: 8–18 business days
Rest of the world: 10–25 business days
Delivery times may vary due to customs, holidays, or local postal services.
Tracking
Most orders include tracking. You’ll receive tracking details once your order ships.
SunnyPair is not responsible for delays caused by customs or incorrect address information provided at checkout.