Legal

Legal Notice & Contact Information

This website is operated by Ahu-Enna SIA, owner of the SunnyPair© brand.

Company details:


Legal name: Ahu-Enna SIA


VAT number: LV50203695291


Brand: SunnyPair©

All product images, logos, designs, and website content are the intellectual property of Ahu-Enna SIA and may not be copied, reproduced, or used without prior written permission.

Minor variations in color or appearance may occur due to screen settings, lighting conditions, or manufacturing differences.

Contact information:

📧 Email: support@sunnypair.com

⏱️ Response time: up to 12 business hours

🌍 Customer support: Worldwide

Policies

Return

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at

📧 support@sunnypair.com

Please include your order number and clear photos so we can review your request quickly.

We do not accept returns for:


  • Incorrect size or color selected by the customer

  • Items damaged through normal wear and use

  • Change of mind after the order has been processed

Refunds & Replacements

If your request is approved, we will offer:


  • A replacement at no extra cost, or

  • A refund to your original payment method

Refunds are processed within 5–10 business days after approval.

Privacy Policy

This Privacy Policy describes how SunnyPair, operated by Ahu-Enna SIA (“we”, “us”, “our”), collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect:


  • Name, email address, shipping and billing address

  • Phone number (if provided)

  • Order and payment confirmation details (we do not store card numbers)

We also collect limited technical data such as IP address, browser type, and pages visited to improve our website.

2. How We Use Your Information

Your information is used to:


  • Process and deliver orders

  • Communicate with you about purchases

  • Provide customer support

  • Improve our store and services

  • Prevent fraud and ensure security

We do not sell or rent your personal information.

3. Sharing Information

We share information only when necessary, such as with:


  • Payment processors

  • Shipping and logistics partners

  • Website analytics tools

4. Payment Security

All payments are processed securely through trusted providers. We never store your payment details.

5. Cookies

We use cookies to ensure website functionality and analyze performance. You may disable cookies in your browser settings.

6. Data Retention

We retain personal data only as long as necessary for legal, operational, and support purposes.

7. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting:

📧 support@sunnypair.com

8. International Use

As we operate worldwide, your information may be processed outside your country with appropriate safeguards.

9. Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age.

10. Contact

📧 support@sunnypair.com

🏢 Business operator: Ahu-Enna SIA

Terms of service

SunnyPair is a brand operated by Ahu-Enna SIA.

By accessing our website and placing an order, you agree to the following terms:


  • You are responsible for providing accurate billing and shipping information

  • Prices, product availability, and descriptions may change without notice

  • We reserve the right to refuse or cancel any order when necessary

All website content, including images and text, is the property of Ahu-Enna SIA and may not be used without permission.

For questions, contact:

📧 support@sunnypair.com

Shipping Policy

We ship worldwide 🌍

Processing Time

Orders are processed within 2–5 business days.

Estimated Delivery Times


  • Europe & UK: 7–15 business days

  • USA & Canada: 8–18 business days

  • Rest of the world: 10–25 business days

Delivery times may vary due to customs, holidays, or local postal services.

Tracking

Most orders include tracking. You’ll receive tracking details once your order ships.

SunnyPair is not responsible for delays caused by customs or incorrect address information provided at checkout.